Clients Speak!

    Puppy Kindergarten
    Handouts = Very Helpful
    Handouts = The book was very helpful and not too much
    reading.
    Instructor = Yes
    Instructor = Karen helped me to better understand my Puppy's
    behaviors.  It's important to remember that the puppy thinks
    like a dog and not like a person.  Sometimes it's easy to loose
    sight of that.
    Topic not covered = No
    How satisfied were you with the class overall? = Very Satisfied
    Content of class = It was interesting to see my puppy in free
    play with other puppies to see what sort of behavior is
    acceptable and normal and what behaviors are aggressive.
    Recommend = I'm always recommending Secret Lake!
    Recommend  = Yes
    Your Name = Joan Flynn
    Permission = Yes
    10/18/07


    Elementary School
    Handouts = Very Helpful
    Instructor = Yes
    Instructor = I loved Karen style with both me and my dog- she
    has a gift and love for animals and they respond to this
    Topic not covered = No
    How satisfied were you with the class overall? = Very Satisfied
    Content of class = If/when I every get any new dogs, as long
    as she continues to train I will only go to her- highly
    recommend her training style and enjoyed going to class  
    Comments- she is the best- I wish she taught Pet Therapy
    Training because I enjoyed working with her
    Recommend = Yes
    Your Name = Tara Green
    7/23/2007


    Responses as of 4/1/07

    Puppy Kindergarten
    Handouts:  Very Helpful
    Instructor:  Yes.  You are very helpful and wonderfully
    responsive, especially to someone with no puppy experience!
    Topic not covered:  No
    How satisfied were you with the class overall?  Very Satisfied
    Content of class:  It great from start to finish.
    Recommend:  Absolutely, and have.
    Recommend YN:  Yes
    Your Name:  Susan C


    Puppy Kindergarten
    Handouts:  Very Helpful  Very informative and well presented.  
    It was very helpful as an ongoing training aid.

    Instructor: Yes.  Extremely.  We really appreciated the
    personal attention and positive and fun atmosphere.
    Topic not covered:  Not applicable to us only because we had
    to discontinue our lessons because we had return to our
    residence in New York City.

    How satisfied were you with the class overall?  Very Satisfied

    Content of class:  From what we experienced, the course was
    very extensive, personal and enjoyable not only to us but also
    for our Golden Retriever.  We were clueless about positive
    dog training techniques - it was joy to see how dog training
    could be so fun and rewarding.  Karen took a real interest in
    our dog and the dynamics of our family.  We were first time
    dog owners so her support and training were very much
    appreciated.  Honey (our dog) appreciated it also!

    Recommend:  Absolutely.  
    Your Name:  Martha J


    Elementary School
    Handouts:  Very Helpful
    Handouts:  Everything was very helpful, and good to refer
    back to.
    Instructor:  Yes   very helpful and understanding with each
    student. Thank you
    Topic not covered:  No
    How satisfied were you with the class overall?  Satisfied
    Content of class:  I was satisfied I have never had a dog so I
    don't know if there was anything missing that I should know. I
    wish my dog would learn to walk by me but I am working on it.
    Recommend:  Training is very good and friendly not rushed.  I
    would recommend it to everyone
    Recommend YN:  Yes
    Your Name:  Mirza


    Elementary School
    Handouts:  Very Helpful
    Handouts:  I thoroughly enjoyed the class!  I am back for a 2nd
    session!
    Instructor:  Yes
    Topic not covered:  No
    How satisfied were you with the class overall?
    thoroughlysatisfied
    Content of class:  I came into the class, thoroughly expecting
    that my 3-year old dog would be "too old"  to be trained.  The
    reality is:  I am never too old to learn how to communicate
    expectations, boundaries, love, and appreciation to my pet!"
    Recommend:  And I have!
    Recommend YN:  Yes
    Your Name:  Cheryl


    Elementary School
    Handouts:  Very Helpful
    Handouts:  both Ric and i found the class very helpful with
    general commands. I still want to come for the next class
    because we still have some outside issues.
    Instructor:  Yes
    Topic not covered:  because I think the next class will cover
    different material???
    Topic not covered:  No
    Recommend:  Comments - i already have
    Recommend YN:  Yes
    Your Name:  deeann k

    Elementary School
    Handouts:  Very Helpful
    Handouts:  All have been truly excellent, and as you have
    compiled them, much better than most of the books out there
    Instructor:  Yes
    Instructor:  Yes, but see below -- your energies were split
    given the character of the dogs in the class.
    Topic not covered:  Well, maybe.  I felt like we didn't get as
    much accomplished in each session as we might have.
    Topic not covered:  No
    How satisfied were you with the class overall?:  Satisfied
    Content of class:  Having two dogs in the class who had
    behavioral problems made it less satisfying as a training and
    socialization experience for me.  It was a distraction in terms
    of focus, and made the lessons a whole lot less fun.  It was
    stressful to constantly be on-guard that your dog didn't get
    too close to another, etc.  Not having play time after class was
    a big downside as well.
    Recommend:  Absolutely, and will continue to!  I think you are
    the best training in the region!  We will be signing up for a
    new series soon (just wish I could say that Jazz and I were
    both so much better now...) Recommend YN:  Yes
    Your Name:  Susan

    ***Note:  One of the dogs to whom Susan is referring was
    removed from class and owners offered private lessons.

    Please take a few moments to give me constructive
    feedback on your experience at Secret Lake Dog
    Training, LLC.

    I value your opinion and want to hear from you. You
    don't have to sign your name. Feedback from each of
    you will help me to continue to help dogs and their
    owners to meet their goals.

    Sincerely,
    Karen

    The Survey Questions

    Which class did you take?

    Were the training booklet and class handouts helpful tools for
    you?  Please add any additional comments about the written
    material you received.

    Was the instructor helpful and responsive to your needs and
    questions?  Yes No Comments

    Was there anything you would like to have worked on, but that
    was not taught in class?

    How satisfied were you with the course overall? Please give
    details about your answer. Be honest with how you feel.

    Would you recommend Secret Lake Dog Training, LLC to
    others? Yes No Comments

    Your Name (Not required)