Our Policies & Rules

    Registration

    You must preregister for all classes by filling out the registration form.
    Deposit of 1/2 the class fee is due in order to hold your space.
    Deposit or full fee is refundable only if you notify me of your cancellation 14 days
    before the start date of the class.

    Deposits and/or full payment can be made:
  • Online via Paypal
  • Check mailed to:
    Secret Lake Dog Training, LLC
    Karen J.  Moulton
    35 Lakeview Blvd
    Avon, CT 06001

    Refund & Make Up Class Policy

    No refunds or make up classes for absenteeism or scheduling conflicts (such as:
    vacations, other commitments) are offered.  True emergency situations will be
    handled on a case-by-case basis.  

    Aggressive Dogs

    If for any reason, your dog exhibits aggressive behaviors in class or on the premises,
    we have the right to remove your dog from group class. You may then use the
    balance of the tuition toward private counseling or to the Reactive Dog Class if one is
    offered.


    Two dogs from same household

    Fee for the first dog is the full price listed.
    Fee for a second dog living in the same home is 50% off the regular fee.  
    Dogs must live in the same home; no exceptions.  
    Each dog must be handled by his/her own handler.  
    No handler may train two dogs at the same time.

    Who May Train

    Only one owner in the training ring at a time to avoid confusing the dog.  Owners may
    switch places during class if desired.
Policy Regarding
Children in the Training
Center

    As a trainer trying to
    balance dog training
    and running a family-
    friendly training center,
    I have rules about
    children in the training
    center.

    If you bring children
    under the age of 10, an
    adult who is not working
    with the dog or puppy
    must accompany the
    child.  Please bring
    something for your child
    to do (books, crayons
    etc).

    Children must stay off
    the dog obstacles such
    as the see saw, jumps,
    and boards.

    Children must sit in the
    designated area, stay
    out of the training ring,
    and remain seated and
    quiet during class.  This
    policy is for several
    reasons including:

Liability issues.
Safety of the
children – not all
dogs are used to
children and/or
like them and not
all dogs are under
the complete
control of their
owners.
Owners, dogs, and
I find it distracting
to have children
in the training
area.

    Children over the age
    of 12 may participate
    with prior permission
    from instructor.  If it